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How jawa788 Handles Your Personal Data

This privacy policy explains what data we collect when you use jawa788, how we use it, and the choices you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsData access requestsIndonesia region coverage
jawa788 How jawa788 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security practices across every layer of your account — from login to withdrawal. Cookies help us remember your session preferences and detect access from unfamiliar devices. You control cookie settings through your browser at any time, and we explain exactly which cookies we use and what each one does. Access to your stored data is restricted to staff who need it to operate your account.

Data Encryption Account data and wallet references — including DANA, OVO and GoPay transaction IDs — are stored using encryption. We do not expose raw payment credentials in any log or support record.
Cookie Controls We use session cookies to keep you logged in and analytical cookies to understand how the lobby is used. You can adjust or clear cookies from your browser settings without affecting your account.
Retention Policy We keep your data for as long as your account is active and for any period required under applicable local law. Once an account is closed, personal data is deleted or anonymised within the retention window.
Access and Correction Rights You can request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion where local law allows. All requests are handled through our support channels.
REACH US DIRECTLY

Contact Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Reach us through live chat inside your account, by email, or through our help centre — all three paths connect to the same team.

Live Chat Open the chat icon inside your logged-in account. Our team responds to privacy and data questions the same way they handle account and wallet issues.
Email Support Send your data request or privacy concern to our support email address. Include your registered account name so we can locate your record promptly.
Help Centre Our help centre includes a dedicated section for account data, cookies and privacy rights. Search your question there before raising a formal request.

Your Privacy Questions, Answered

These are the questions we hear most often about how jawa788 handles personal data. If your question isn't covered here, our support team can help you directly via live chat or email.

We collect your name, email, phone number and the payment method you register — DANA, OVO or GoPay. We also log device and session data to protect your account from unauthorised access.

Wallet data — your DANA, OVO or GoPay reference — is shared only with the payment processor completing your transaction. We do not share it with advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account name. We will locate your record and provide the data we hold in a clear format, subject to applicable local law.

Yes, where local law permits. Submit a deletion request through support. We will remove or anonymise your data once the applicable retention period has passed and no legal obligation requires us to keep it.

We use session cookies to keep you logged in and analytical cookies to improve lobby performance. You can manage or clear cookies in your browser settings at any time without losing your account access.

Retention depends on applicable Indonesia data regulations and any legal obligations in your eligible region. We delete or anonymise personal data once those requirements are met and your account is inactive.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.