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Terms Conditions for Your jawa788 Account

These terms set out what you agree to when you open and use your jawa788 account, including how deposits via DANA, OVO, and GoPay are handled, what conduct is expected, and how we manage your access.

Account eligibility appliesDANA, OVO, GoPay deposits coveredIndonesia-region accessAccount security obligationsTerms subject to change

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What These Terms Actually Cover

jawa788 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm that you have read and accepted these terms in full. Your account is personal — sharing credentials or opening multiple accounts is a breach of these terms and may result in suspension. When you deposit using DANA, OVO, or GoPay,

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you confirm that the wallet belongs to you and matches the name on your jawa788 account. Mismatched wallet details will delay or block a withdrawal until verification is complete. Funds in your account balance are non-transferable between accounts and cannot be exchanged for cash outside of
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a verified withdrawal request. We reserve the right to void any transaction where we detect account manipulation or a breach of these conditions. All account activity is logged for security review, and we may request supporting documents to confirm your identity before processing a first withdrawal.
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Any dispute about a transaction must be raised within seven days of the transaction date — claims made after this window may not be reviewed. These terms apply to all account types and all payment methods accepted on the platform, including DANA, OVO, and GoPay.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or if you believe a term has been applied incorrectly, our support team can walk through it with you. Reach out through any of the channels below and reference your account ID and the section of the terms you are asking about.

Live Chat Start a live chat from your account dashboard. Reference the terms section you are asking about so the team can locate the right clause quickly.

Email Support Send your query to our support address with your account ID and a short description of the terms-related issue. We aim to respond in order of submission.

Account Help Desk For wallet-related terms questions — such as a DANA or OVO deposit mismatch — use the in-app help desk so the support team can review your wallet log directly.

HOW WE HANDLE THIS

Account Security and Policy Practices

These terms are not just legal text — they reflect how we actually operate the account system. Here is what that means in practice: how your data is stored, how your wallet is verified, and what steps you can take if you need to update your account details or raise a concern.

Data Retention

Account data, including deposit records from DANA, OVO, and GoPay, is stored for as long as your account is active and for a period after closure as required by our internal policy.

Wallet Verification

When you add a new wallet — DANA, OVO, or GoPay — we cross-check it against your registered account name. This step protects your funds and keeps withdrawals moving to the right account.

Account Security Steps

Your account uses OTP verification at login. If you suspect unauthorised access, contact support immediately and we will freeze the account while you complete an identity check.

Requesting Changes

To update your registered name, wallet details, or contact information, submit a request through live chat or email with a valid ID. Changes take effect after our team completes the review.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet deposits to account suspension and everything in between.

No. Your deposit wallet must be registered in your own name. Using another person's DANA or OVO account breaks these terms and may lead to your withdrawal being held for manual review.

We will post the updated terms on this page. Continuing to use your account after a terms update counts as acceptance. We recommend checking this page periodically so you stay informed.

Yes. Breaches such as opening duplicate accounts, providing false identity details, or wallet mismatches can result in a temporary hold or permanent suspension, depending on the severity.

Contact support within seven days of the transaction date. Include your account ID, the transaction reference, and the specific terms clause you believe was applied incorrectly.

These terms apply uniformly to all eligible accounts. Access to the platform depends on local law and eligible regions — players in Jakarta and Surabaya are subject to the same account conditions.

Sharing your account, attempting to manipulate game outcomes, using mismatched wallets, or submitting false documents during identity verification are all considered breaches under these terms.

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